FAQ`s

You can open a Demat/ Trading Account in following easy ways:

A. ONLINE
Visit www.hemsecurities.com
Click on Open an Account.
Fill up the required Details.
You can call us on 0141-4051000 in case of any queries and our representative will be happy to help you.

B. E-MAIL
Drop us an email with your name and contact number at info@hemsecurities.com and our representative will get in touch with you.

C. BY PHONE/ COURIER FACILITY
You can call us at 0141-4051000 and our representative will help you complete the required formalities
OR
We could also send you an Application Form via courier at your address.

Currently, Trading Account opening charges are NIL.

AMC or Annual Maintenance Charge is levied on an annual basis for maintaining your Demat Account.

The following documents are required for opening an account with us:

INDIVIDUAL

One recent colored passport size photograph..

Self Attested Photocopy of PAN Card (Clear Copy)

Identity Proof– Photocopy of any one of the following (Self attested).

Identity Proof– Photocopy of any of the following (Self Attested).

a) Passport
b) Voter ID
c) Driving License

Address Proof- Photocopy of any of the following (Self Attested)

a) Aadhar
b) Ration Card
c) Passport
d) Voter’s Identity Card
e) Driving License
f) Bank Passbook/ Bank Statement (not more than 3 months old)
g) Electricity, Landline Telephone Bill (not more than 3 months old)

Proof of Bank Account:

a) Cancelled cheque copy with name pre-printed
b) Certified Bank Statement (not more than 2 months old)

Proof of Demat Account (In case only trading account is to be opened):

a) Client Masters
b) Demat Holding statement (not more than 3 months old)

Voluntary Requirement:
Power of Attorney- POA (Limited Purpose POA for Operational Requirements)

Note:

I. Scanned Copy of above documents will be required in case of Account Opening through Online mode.
II. Hard copy of Power of Attorney is must in all modes of Account Opening (if applicable).

CORPORATE ACCOUNTS:

Copy of PAN Card of the Company.

Address Proof of the Company.

Proof of Bank Account of the Company including Crossed cheque, Bank Statement (not more than 3 months old).

DP Proof of the Company.

CIN of the Company.

Copy of Memorandum & Articles of Association of the Company and Certificate of Incorporation.

Copy of Balance Sheets of latest 2 financial years (to be submitted every year).

Copy of the latest share holding pattern including list of all those holding control, either directly or indirectly, in the Company in terms of SEBI takeover Regulations, duly certified by the Company Secretary/Whole Time Director/ MD (to be submitted every year).

Photograph of whole time Directors/two Directors in charge of day to day operations.

KYC & CKYC of all Directors of the Company.

PAN Card & Address Proof of whole time Directors/two Directors in charge of day to day operations.

Board Resolution on letter head of the Company.

Authorized Signatories List with specimen signatures on letter head of the Company along with their latest passport size Photographs.

List of Directors along with DIN no. on Letterhead along with their specimen signatures.

Copies of Income Tax Return of last 2 years.

Note:All above documents should bear the Seal & Signature of Authorized Signatory.

PARTNERSHIP ACCOUNTS:

A recent passport size photograph of all the authorized partners

Copy of PAN Card of all Partners & Partnership Firm

Address Proof in the name of the Partnership firm (any one of the following documents)

a) Bank Statement duly attested by the concerned bank under the stamp and signature of the bank official (not more than 3 months old)
b) Electricity Bill (not more than 3 months old)
c) Telephone Bill Landline (not more than 3 months old)
d) Bank Passbook.

Proof of Bank Account in the name of Partnership firm

Original cancelled personalized bank cheque (Seal & Signed by partner).

In case, there is non-personalized cheque then copy of bank passbook/ bank statement of same bank account is required.

Address proof & Identity proof of all the partners (any one of the following documents)

a) Aadhar
b) Driving License
c) Passport
d) Ration Card
e) Electricity Bill (not more than 3 months old)
f) Telephone Bill Landline (not more than3 months old)

Notarized Partnership Deed along with the list of partners duly certified and attested by all the partners

Authority letter by all the partners in favour of Managing Partners on letter head of the firm

Proof of Demat Account: Demat Client Master required in the name of Partner (not more than 2 months old)

Copies of Income Tax Return of last 2 years.

Balance Sheet of last 2 Years.

TRUST ACCOUNTS

Photograph of Trustees

Copy of PAN Card & Address Proof of the Trust

Copy of PAN Card & Address Proof of Trustee

Proof of Bank Account of the Trust including Crossed cheque, Bank Statement (not more than 2 months old)

DP Proof of the Trust

Copy of Balance Sheets of latest 2 financial years (to be submitted every year).

Certificate of registration (for registered trust only).

Board Resolution on letter head of the Trust.

List of Trustees certified by managing trustees/CA.

In case of any further queries, please feel free to contact our Customer Care help desk at 0141-4051000

HUF ACCOUNTS:

PAN Card copy of HUF and Karta and/ or Authorized Signatory

Address proof of HUF

Pre-printed cheque leaf/ Bank Passbook/ bank Statement in the Name of HUF (not older than 3 months)

Address proof of Karta and/ or Authorized Signatory

A recent colored passport size photograph of Karta and/ or Authorized Signatory

Deed of declaration of HUF/ List of coparceners

Mobile number and Email Id should be unique (in case of common email/Mobile no.- duly signed declaration)

Power of attorney should be duly signed by Karta and all co-parceners along with details and signature of witness

A Client can transfer the funds from their Bank Account to their Trading Account in following ways:

Online Transfer through Net banking

Through NEFT, RTGS & IMPS

Through depositing the Cheque in company’s designated Bank Account with CMS Deposit Slip. (Outstation cheque clearance will take more time)

Process of Cheque deposit via CMS process:

Ask for “CMS DEPOSIT SLIP” from Bank

Write down CMS Code INSTEAD OF Account No. in Deposit slip.

CMS CODE must be written in block letter in the Boxes provided for Client code in CMS Deposit Slip.

Cheque provided must be of the same Account, details of which are registered with us in the Client Trading Code.

Details of CMS CODE:

A client can also take help of below mentioned example:

Drawer = Client LD BACK OFFICE Code.

Drawee = Client’s Designated Bank.

A Client can transfer the funds from their Trading Account to their Bank Account by communicating it with their respective Dealer or can do so via our Online Trading Platform.

If a request is placed before 4 P.M. on a working day and correct IFSC code is updated then amount will be credited in bank account on T+1 day.

If a request is placed after 4 P.M. on a working day and correct IFSC code is updated then amount will be credited in bank account on T+2 day.

Yes, a client can transfer shares lying in third parties Demat Account to their Demat Account , through off Market Transfer by submitting duly filled and signed “Delivery Instruction Slip or the DIS” provided to the Client at the time of opening a Demat/ Trading Account along with otherannexures.

A Client can link two bank accounts with their trading account but only one account will be treated as primary bank account. However, a Client can link any number of Demat accounts with their trading account.

A Client can modify their details by submitting the duly signed Account Modification Form along with self attested supporting documents.

Yes, a Client can apply for an IPO if they have their trading account with us or else they can use our dedicated portal to apply via their BHIM UPI ID.

Yes, a Client can easily execute their trade, manage Portfolio, view Financial Ledger & Global Report, Monitor Live Streaming Stock Quote, Back office Support and much more on the go through our Mobile Trading Application by the name of HEM TRADE.

One can generate the password online (Reset link is available at our website www.hemsecurities.com) or may contact our customer care. All you have to do is send a request along with Trading Code at below mentioned E-mail IDs-

For Mobile Trading Application:hemtradingapp@hemsecurities.com

For Trading Software: hemodin@hemsecurities.com

For Back Office Software:supportld@hemsecurities.com

Yes, according to SEBI regulations, we need to ensure that the securities, used for market payin obligations and also towards margins, are received from Client’s own account. In this regard, Hem Securities reserves the right to ask for the source of securities, if necessary. Similarly, in the case of funds, we need to ensure that the funds received in our account have been transferred from Client’s own bank account.

Hem Securities may inform the Client and hold the payout of the securities or funds requested/ due from their Trading Account until the receipt of the proof of source of these securities or fund.

A Client can submit the Client Master Limit and DP Transaction Statement/DP Holding Statement as proof to ascertain the source of collateral and Bank Account Statement to ascertain source of funds.