Minor’s Trading /Demat account can be opened in the name of the minor. The trading can be done only for the sole purpose of sale of securities which minor has possessed by way of investment in IPO, inheritance, corporate action, off market transfers under the following reason:

1. Gift / Donation 

2. Transfer between family members 

3. Implementation of Government / Regulatory Directions or Orders

However, such an account will be operated by the natural guardian till the minor becomes a major.

Download the Modification Form from here and courier it to us at 203 Jaipur Tower, M I Road, Jaipur 302001, Rajasthan

PROCEDURE FUND TRANSFERS (NEFT / RTGS/ UPI) THROUGH E-CMS
For BSE & NSE-
(SEGMENT-Cash, Currency and F&O)
Example
The BACKOFFICE CODE of the Client is 11000A1234 then:

A. For NEFT, RTGS, IMPS, & ONLINE TRF the following details are to be used:
NAME: HEM FINLEASE PVT LTD
BRANCH: HDFC BANK, ASHOK MARG JAIPUR
IFSC: HDFC0000054
A/C No:HEMBSE11000A123 i.e the Account Number will be HEMBSE(CLIENT BACKOFFICE CODE)

B. or UPI transfers the following ID will be used:
UPI ID:hembse123@hdfcbank i.e. the UPI ID: HEMBSE(CLIENT BACKOFFICE CODE)@HDFCBANK

Whenever funds are received through the payment gateway (NEFT/ RTGS/IMPS) charges will Rs. 8.26 (including GST) and through UPI ID (Razor pay) Rs. 3.54 (including GST).

Online Modification
Visit to link an additional savings/ current bank account details online using your Aadhaar linked mobile number.

Offline Modification
You can link additional bank accounts with your Trading and Demat Accounts by filling the Modification Form available at and courier it to us at 203 Jaipur Tower, M I Road, Jaipur 302001.

You can download the Hem BackOffice App (available of App store/ IOS) and click on the payment request option available for Fund Withdrawal. If the request is placed before 6pm on a working day then the same will get credited to your account on the next day.

Your account may get locked on three unsuccessful login attempts. Wait for some time and follow the procedure to recover password through FORGOT PASSWORD option.

No, the Back Office and Trading platform are available in two separate applications, namely Hem Back Office App and Hem trade App respectively. Even though the Username is same for both the application (i.e. your trading code), password will be as per your preference.

Through the Hem Trade web- portal
You can visit the Hem Trade web Portal at Once you login successfully then go to Backoffice option available under the My Account Tab.

Through the specific Back office web portal
You can visit and directly login via the backoffice login credentials.

You can apply through your phone by downloading our HEM TRADE APP. Under the Menu section there will be an IPO option wherein you can apply for the in-going IPOs.

Minors’ guardian can apply for an IPO in the minor’s demat account. However, such an account will be operated by the natural guardian till the minor attains the age of a major.

If you forgot your password then click on the Forgot Password option available on the login page of the app wherein you will have to enter your User ID (i.e. trading code) and registered Email ID. You will receive new password on your registered Email Id from odinsupport@hemsecurities.com. Once you enter the password received, you will be prompted to compulsorily change the password as per your preference.

Entering the wrong password for three consecutive attempts will get your Trading Account locked.
For unlocking:

• Please visit our Hem Trade App
• Click on Unblock Account.
• Enter your User ID and Registered email id

The login credentials is the same for both, Hem Trade App and the Web Trading Platform.

The minimum investment should be at least Rs 50 lakhs.

The first 8-digits of your Demat account number is your DP ID whereas the last 8-digits of your Demat account number is the customer ID of the account holder.

The BO ID (Beneficiary Owner Identification Number) is a 16-digit number used to identify your demat account. It is unique for every client.

You can appoint a nominee for your Demat account via submitting the Nomination Form available under the following link. Kindly submit the signed physical copy to our head office. Download

Using the Hem Trade App and Website Platform you can trade in the Equity, Derivatives, Currency Derivatives and MCX provided all the required documents have been given.

• To Open Corporate Account click here.

• To Open HUF Account click here.

• To Open Individual Account click here.

In case if you have not given POA, then you will have to authorize every sale transaction using our e-DIS facility by providing the physical e-DIS form and submit the same to our Head Office.

If you have provided to us the PoA the same will ease your pledging process for availing the margin benefit required for trading. Also you will be able to view the correct Average buying price for your holding in your portfolio.

You can provide the POA (for purposes as stated) by filling the physical form and courier it to us at 203 Jaipur Tower, M I Road, Jaipur 302001, Rajasthan. Once the same has been received by our office, it will be processed within two working days.

All the fund withdrawal requests placed before 6 p.m. on the working day are processed on the same day and are transferred to your bank account within 24 hours/ next working day.
Working Hours:
MONDAY TO FRIDAY- till 6PM
SATURDAY- till 2 PM

If you have placed a withdrawal request for an amount higher than the available fund balance available then chances are that your withdrawal request will be rejected. However if the available funds are not credited within two days kindly raise a ticket.

You can Pledge your stocks, held in your Demat account, for availing the Margin benefit required for trading via our BackOffice App.
Once you login on the Backoffice App kindly select Hem Finlease - Stock Movement - Pledge - Fill the desired quantity to be pledged and thereafter click on save. Also, only those stocks eligible for pledging will be shown here.

We are extending the margin benefit via pledging on the exchange approved securities, subject to our RMS policy. Also, the margin benefit shall depend on scrip to scrip subject to a minimum 25 % haircut.
Also, will be allowed to pledge only those stocks that are eligible for pledging.

Interest / Delay Payin Charges are levied on the debit/due amount not paid by you (until T+2 days) for buying shares at 15 % p.a. on the debit. Also note that if you have an open position in Derivatives, then minimum 50% margin should be paid in Cash and remaining margin can be given to us by pledging your securities (eligible ones only). If your trading account does not have a minimum 50% margin paid in cash against the Margin requirement for the respective trades in derivatives, then we charge an interest on the deficit amount at 15% p.a. (levied on a daily basis).

The reasons could be one of the following:
1. You have transferred your securities from another Demat account via Off Market transfer.
2. You have not provided the POA to us, however the average price can be checked on the Back office app
However, if you are still facing issues related to the average price of securities, then raise a ticket.

Bonus shares will be shown only if you’ve held shares on the Ex-date, or sold shares on the Ex-date (due to the T+2 settlement cycle).
For Split shares, the new shares will be added to your Demat account within two working days after the record date.
Kindly note that it may 2-4 working days additionally for the corporate action (wherein your average price will be changing) to reflect on the trading app.
If the problem persists please feel free to raise a ticket.

If funds have been debited from your Bank Account but not reflecting in your Trading account, it means that the transaction status is pending from the bank.
TIMELINES

The money will be either added to your trading account or reversed back to your linked bank account within 24 hours. Kindly also ensure that the transfer of funds are made via your registered bank account only. If the problem persists or you have made a transfer from a bank account which is not registered with us, kindly raise a ticket